Shipping & Tracking Guides
Practical guides to help you understand international shipping, carrier statuses, and how to track your packages with confidence.
How to Track a Package from China: A Step-by-Step Guide
Ordering from AliExpress, Shein, or a Chinese supplier? Here's exactly how cross-border tracking works and how to follow your package the whole way.
Top 10 Global Shipping Carriers and What Makes Them Different
DHL, FedEx, UPS, China Post — a plain-language breakdown of the world's major carriers and when you're likely to encounter each one.
Why Is My Package Stuck? Common Delivery Delays Explained
Your tracking hasn't updated in days. Here are the most common reasons packages stall in transit, and when you should actually be worried.
Package Says Delivered But I Never Received It — What to Do
Your tracking shows "delivered" but the package isn't there? Here's exactly what to check and who to contact.
Tracking Number vs Order Number: What's the Difference?
Confused between the two? Here's how to tell them apart and where to actually find your tracking number.
My Package Is Stuck in Customs — Here's What It Means
Why customs holds happen, how long is normal, and what you can actually do about a long delay.
Shipping to Algeria: Customs, Delivery Times, and Common Delays
A practical guide to what to expect when ordering internationally into Algeria.
Why Is My Tracking Number Not Working? (Try This First)
The most common reasons a tracking number shows no results — and what to actually check before worrying.
AliExpress Order Not Shipped Yet? What This Means and What to Do
Why sellers take time to dispatch orders, and when a delay actually crosses into "you should act now."
How to Track a Package Without a Tracking Number
Lost your tracking number or never got one? Here's where else to look before contacting support.
What Does "In Transit" Mean? Tracking Status Explained
A plain-language guide to every common tracking status, from "label created" to "exception" to "delivered."
How Long Does Shipping from China Take? (By Method)
Realistic delivery windows for standard, ePacket, express, and sea freight shipping — and what actually causes delays.